GBG Go

Grow and protect your business

Connect with more genuine customers worldwide through a single API.

The all-in-one identity platform for fast, easy and safe growth.

GBG Go delivers global coverage, comprehensive capabilities and user-friendly configuration through a single API for fast, transparent decisions. Onboard more genuine customers, meet regulatory requirements and optimise ROI wherever your business operates now and in the future.

Connect

Connect to global identity and fraud intelligence

Keep pace and fight fraud with access to over 80 first-party identity and fraud protection modules supported by GBG’s years of experience and team of experts.

Single API, intuitive UI

Simplify your tech stack and be future-ready using a single API and intuitive front-end platform UI, clearly documented in a comprehensive DevEx portal.

Global modules catalogue

Get to market and expand faster with ready-access to modules for onboarding and beyond, including data, documents, biometrics, risk and our unique cross-industry network of over 1,000 global brands.

Local market data privacy

Adhere to dynamic regulations and trust that your sensitive data is managed safely and compliantly based on local market requirements.

Create

Create tailored customer journeys that optimise ROI

Visualise and deploy ready-made customer journey workflows or create your own with our intuitive journey builder canvas.

Pre-built templates

Treat your customers as individuals with expert-built, adaptive journey templates, by industry, for cost-effective onboarding, step-up reverification and compliance use cases.

Configurable risk thresholds

Comply with regional KYC/AML regulations and optimise customer experience with user-friendly configuration options to match your risk tolerance.

Preview before publishing

Be confident that your journeys accomplish your objectives of balancing risk and fraud protection with the customer experience you want to create.

Optimise

Optimise journey performance with actionable insights

Drive revenue and improve customer experience by quickly adapting journeys to reduce drop-offs and maximise pass rates.

Journey KPIs

Make data-driven adjustments to your customer journeys using detailed performance metrics visible within the journey builder canvas.

Performance dashboard

Track overall performance of your identity and fraud strategy with real-time, visual feedback across your customer base.

KYC reporting

Support regulatory requirements and internal alignment using easily accessible reports detailing your journeys, modules and decisions.

Investigate

Investigate journey decisions

Support customer care, compliance and auditing requirements with a full suite of research tools and stored customer inputs, all in one place.

Research decision details

Count on transparency and the ability to track the path of each customer as you navigate a dynamic regulatory environment that may differ by geography.

Decision management

Simplify and control updates to journey decisions with role-based access privileges and audit trails.

Self-serve documentation

Readily access user friendly reference material to quickly find the answers you need, or to assist with team member training and support.

Go beyond what point solution providers can offer

Global coverage

Fight back against worldwide fraud vectors with access to our unique cross-industry identity network powered by over 1,000 brands globally.

Comprehensive capabilities

Simplify your tech stack and be future-ready with access to data, documents, biometrics, risk signals and fraud modules all in the same platform.

User-friendly configuration

Get to market faster with ready-made customer journey templates covering common digital identity and fraud protection use cases.

Complete customer intelligence

Connect safely with every genuine identity.

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